They allow access to other employees, answer phones, transfer calls, schedule appointments, answer questions, give directions and manage the flow of traffic in the office. We are looking for a well-groomed, friendly Hotel Front Desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. You set the tone for guests while they stay there.”, Well, there’s no getting away from the fact it’s a crucial role with no room for shirking. Search job openings, see if they fit - company salaries, reviews, and more posted by InterContinental Hotels Group employees. Job Description for Front Office Manager / Front Desk Manager Duties and Responsibility in the hotel. He or she is tasked with making sure that the front office, the place where guests first come into contact with hotel staff, runs smoothly and efficiently. Apply to Front Office Manager, Front Desk Manager, District Manager and more! 3,807 Hotel Front Office Manager jobs available on Indeed.com. One of the specific job duties of a hotel front office manager is to train employees who work in the front office. Hence, office manager job description begins with provision of historical references that is made possible by defining steps for retaining, protecting, transferring and disposing records. Duties of managers can include overseeing reservations, assigning rooms, and handling billing and accounts. Hotel Manager Job Description Sample Template This free Hotel Manager job description sample template can help you attract an innovative and experienced Hotel Manager to your company. Monitors the customer accounts and till accounts 3. From kitchen porter to operations manager, the list of jobs in hospitality is almost endless. Top of the list of responsibilities is to make sure your receptionists on the front desk are well-trained, friendly and offer a warm welcome and speedy, efficient check-in and check-out service for guests. We make the hiring process one step easier by giving you a template to simply post to our site. Manage online and phone reservations; Inform customers about payment methods and verify their credit card data; Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms; Provide information about our hotel, available rooms, rates and amenities; Respond to clients’ complaints in a timely and profes Daily Duties . Flexible? Page 1 of 218 jobs. Hotel Front Office Manager jobs. Leads and motivates all Guest Reception colleagues to include training, communicating objectives for the day, disciplining and performance evaluations to ensure adherence to all service and productivity standards. As you create your front desk receptionist You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget. Review the … You can cancel your email alerts at … No pressure, but as front office manager your department is the first and last impression that a guest has of the hotel, so it’s your job to ensure it’s a good one. To be successful as a Hotel Front Desk, you should … Key responsibilities: In some hotels, you may also have to handle telephone sales outside office hours. Start a free Workable trial and post your ad on the most popular job boards today. room division manager jobs. Duty Manager, Hotel Manager, Site Manager and more on Indeed.com The Night Manager is the Manager on Duty and responsible for all hotel operations during overnight shift hours, focusing on Front Office operations, night audit and hotel safety/security. As the first face our visitors see when they enter our establishment, you must be friendly, informative, and welcoming to visitors, and be able to handle questions, complaints, reservations, and bookkeeping. No pressure, but as front office manager your department is the first and last impression that a guest has of the hotel, so it’s your job to ensure it’s a good one. 416 Hilton Hotel Front Office Manager jobs available on Indeed.com. If you’re not already working in the industry, here’s why you should be. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. The hotel supervisor, or front office supervisor, oversees front office operations, helping coordinate guest arrivals and departures. What’s the best bit about being a front office manager? This Hotel Manager job description template is optimized for posting on online job boards or careers pages and easy to customize for your company. Assistant Front Office Manager Job Description. Front Office Managers have responsibilities such as planning, budgeting, staffing and supervising the Front Office Assistants. Duty Manager, Hotel Manager, Site Manager and more on Indeed.com Introduction / Job Description. This includes supervising front desk personnel, resolving guest issues and processing payments. manager jobs. Here’s your indispensable list of job-winning hospitality qualifications. We have a 3.9 rating on Glassdoor from our employees. Search 95 Hotel Front Office Manager jobs now available on Indeed.com, the world's largest job site. Palm Desert is a four star hotel looking for a professional Hotel Front Office to fill in the vacant position. Provide guidance and direction to all associates to ensure they are adhering to all hotel policies, standards, procedures and regulations. You’ll work a scheduled front desk shift, but you’ll need to be available to work any shift needed – how long is a typical shift? POSITION DESCRIPTION Position: Front Office Manager Job Code: Department: Front Office FLSA Status: Exempt Reports To: Hotel Manager Position Overview: The Front Office Manager manages all aspects of the department including but not limited to operations, planning, budgeting, staffing and payroll in accordance with hotel policies and procedures. Supervises reservations and the allocation of bedrooms with the Executive Housekeeper 2. It is the front desk receptionist who greets anyone who enters the building. Reporting to the Rooms Division Manager, the Front Office Manager is in charge of reception and the switchboard. Front office (or front of house) staff are often the first people guests meet. assistant front office manager jobs . Try Now! 3d ago. We are seeking to hire a talented Front Desk Manager to join our team. Should you dumb down your CV? They essentially check guests in and out, make room reservations and track and report room statuses and rates. 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